About Pet Cremations In Knoxville, TN
Trusted Family Pet Cremation In Knoxville
About Us
Since 2009, Pet Cremation Services of East Tennessee has provided compassionate and reliable pet cremation services to families across the region. Founded by Rick and Shea Long, our family-owned and operated business was created to meet a deeply personal need — offering respectful, professional aftercare for beloved pets in a caring environment.
Now, we’re proud to announce our new Knoxville office, expanding our ability to serve families throughout the Knoxville area and surrounding East Tennessee communities. This new location allows us to provide better service, more convenience, and the same level of care and dignity that has defined our business for over a decade.
Rick Long brings decades of experience in the funeral industry as a licensed funeral director and embalmer. After beginning his career in 1986, Rick founded Long’s Cemetery Maintenance, which continues to support cemeteries and funeral homes across Tennessee. He maintains his state funeral licenses and applies that same professionalism to caring for pets and their families.
Shea Long joined the business in 2004 and is also a licensed funeral director in the State of Tennessee. Her background in funeral service and compassionate nature help ensure every family receives personalized attention during a difficult time.
The Longs’ daughter, Logan, and niece, Emma, are both active in the business, helping continue the family tradition of service. You’ll often be greeted by their friendly black lab, Farris, who works tirelessly to bring comfort (and smiles) to every visitor. Occasionally, you may even spot their energetic grand-pup, Rue, making the rounds at the property.
At Pet Cremation Services of East Tennessee, our family is honored to care for yours. Give us a call at our new Knoxville office, where you can trust our team to handle every pet with dignity, respect, and heartfelt compassion.
Video Tour
Our Staff
Stephanie Lutz
Veronica Stuart
Melinda Sams
Emma Arrowood
Sonya Shults
Kerensa Hardy
Rick Long
Shea Long
Logan Long
Amber Banks
Jerry Ayers
Thomas Pickering
Our Facility
Arrangement Office
We offer a wide selection of pet memorial merchandise designed to help you celebrate and remember your beloved companion. From elegant urns to keepsake jewelry and other remembrance items, many of our products can be personalized to reflect your pet’s unique spirit. You’re welcome to visit our showroom or explore our online catalog to see the full collection. Our caring team is always available to answer questions, provide guidance, and help you choose the perfect memorial product to honor your pet’s life.
Viewing Suite
We understand how important it can be to say a final goodbye in a peaceful setting. That’s why Pet Cremation Services of East Tennessee offers a private Family Viewing Suite, designed to give families the opportunity to be present with their beloved pet during their time at our facility. Our comfortable and thoughtfully arranged viewing room, located in Mohawk, Tennessee, provides a serene space where you can share a quiet, meaningful farewell. Families have the option to witness the cremation process to ensure their pet’s aftercare is handled with the utmost dignity, privacy, and respect. Although our Viewing Suite is based in Mohawk, we warmly welcome our Knoxville families who wish to take part in this experience. Simply speak with one of our Knoxville representatives to make arrangements or learn more about scheduling a private viewing.
State-Of-The-Art Equipment
At Pet Cremation Services of East Tennessee, we use modern, professionally maintained cremation technology to ensure your pet receives the highest level of care and respect. Our state-of-the-art equipment allows for a precise, private, and dignified cremation process, giving families peace of mind that their companion is handled with compassion every step of the way. Each cremation is performed by experienced, licensed professionals who follow strict standards for quality and integrity. Whether you visit us from Knoxville or anywhere in East Tennessee, you can trust our dedicated team to provide exceptional service and heartfelt care during this important time of remembrance.
Frequently Asked Questions
We are available 7 days a week. Our office is staffed Monday thru Friday from 8:30am until 4:30pm, Saturday 8:30am to 3:00pm and Sunday 9:00am to 2:00pm.
You can call our office and leave a message on our company voicemail. Your call will be returned as promptly as possible.
Cremation times vary based on the weight of your pet. Typically, the time period for an average cremation is 2 to 3 hours.
Yes, many families decide to stay and witness the entire cremation process. You and your family are welcome to use our family viewing area which has a window that looks directly into the cremation area. There is an additional charge to use the viewing suite. *Please note, viewings are available by scheduled appointment only.
We partner with many veterinarian clinics in our local area. Those clinics typically call us on your behalf to arrange for your pet’s cremation. If your preferred vet clinic does not use our services on a regular basis, we are still able to pick up at that clinic. Please notify your vet office that you are using our facility then call our office for pricing and assistance with the arrangements. We also offer pickup at your home. Please contact our office for home pickup pricing and details.
We offer services for all large dog breeds, but other large animals are case dependent. Please call our office to discuss options.
What types of pets can be cremated at your facility?
A. No pet is too small to be cremated at our facility, however, for any pet over 300 lbs, please call our office to discuss your specific needs. *Please note, we do not offer equine services.