About Pet Cremations

Peace of Mind in Knowing Your Decisions Are The Right Ones

Our Family-Owned Pet Cremation Services & Team

Family portrait with two women and a man standing together in a green park, accompanied by a black dog, conveying warmth and connection, reflecting the compassionate services of Pet Cremation Services of East Tennessee.

Pet Cremation Services of East Tennessee was opened in 2009 to provide a much needed service to the East Tennessee area. It is family owned and operated by Rick and Shea Long. The Long’s have a daughter Logan, and a niece Emma, who are both involved in the business. Their black lab Farris works super hard daily bring smiles and tail wags while greeting visitors. Occasionally, you will see their spunky grand pup Rue running the property as well!

Rick began his work in the funeral industry as a licensed funeral director and embalmer. In 1986, he left the daily funeral home work to begin Long’s Grave Digging, eventually becoming Long’s Cemetery Maintenance, which services cemeteries and funeral homes throughout Tennessee. He maintains both his funeral director and embalmer licenses with the State of Tennessee.

Shea became a part of the company in 2004. She is a licensed funeral director with the State of Tennessee and has many years of experience in the funeral industry.

The Longs are both fully involved in the daily activities of the business and strive to offer the best care and service in the industry.

Video Tour

Our Staff

Stephanie Lutz, licensed funeral director at Pet Cremation Services of East Tennessee, wearing a blue shirt with the company logo, smiling outdoors in a green setting.

Stephanie Lutz

Licensed funeral director from Pet Cremation Services of East Tennessee, smiling in a blue shirt with logo, outdoor setting.

Veronica Stuart

Smiling woman in a blue shirt, outdoors, representing the compassionate staff at Pet Cremation Services of East Tennessee.

Melinda Sams

Young woman smiling in a blue shirt with "Pet Cremation Services of East Tennessee" logo, standing outdoors with green trees in the background, representing compassionate pet care and support.

Emma Arrowood

Smiling woman in blue shirt with "Pet Cremation Services of East Tennessee" logo, representing compassionate pet cremation services.

Sonya Shults

Licensed funeral director Shea Long smiling in blue polo shirt with "Pet Cremation Services of East Tennessee" logo, emphasizing compassionate care for pet owners.

Kerensa Hardy

Rick Long kneeling on grass beside a black dog, embodying compassion and care for pets in the context of pet cremation services in Tennessee.

Rick Long

Shea Long, licensed funeral director at Pet Cremation Services of East Tennessee, smiling outdoors in a blue uniform, representing compassionate pet care and services.

Shea Long

Smiling woman with red hair kneeling beside a happy, gray dog in a grassy park setting, emphasizing companionship and love for pets.

Logan Long

Logo of Pet Cremation Services of East Tennessee with a heart and paw design, featuring the text "Image Coming Soon" in a friendly font, emphasizing compassionate pet care and memorial services.

Amber Banks

Employee of Pet Cremation Services of East Tennessee wearing a black hoodie and beanie with logo, smiling in a comfortable setting.

Jerry Ayers

Young man in a blue hoodie with "Pet Cremation Services of East Tennessee" logo, smiling in a comfortable setting, representing the compassionate staff at Pet Cremation Services.

Thomas Pickering

Our Facility

Pet Cremation Services office showcasing memorial products, including urns and keepsakes, with a comfortable environment for grieving pet owners.

Arrangement Office

We provide a great variety of merchandise to help you honor and remember your departed pet. Many products we provide are customizable. You can browse these and other merchandise in our showroom or online. We are happy to answer any questions you may have about our products or services.

Comfortable family viewing suite with a window to the cremation area, featuring a modern design, soft seating, and a wall-mounted monitor displaying the cremation process, emphasizing compassionate pet cremation services.

Viewing Suite

For those who wish to be with their pet during their time at our facility, we offer a family viewing suite. With its comfortable and spacious environment, our viewing facility provides you a place for a meaningful goodbye. From here, you may watch the entire process ensuring your pet's cremation is private and dignified.

State-of-the-art cremation equipment for pet services, showcasing multiple cremation chambers and control panel in a clean facility.

State-Of-The-Art Equipment

Our facility is equipped with state-of-the-art cremation equipment, ensuring the highest standards of care and efficiency. Our advanced technology allows us to provide a respectful and thorough cremation process for your beloved pet. The equipment we use is meticulously maintained and operated by trained professionals, guaranteeing a dignified and respectful experience for your pet. We take great pride in our commitment to excellence and the compassionate care we offer during this difficult time.

Frequently Asked Questions

We are available 7 days a week. Our office is staffed Monday thru Friday from 8:30am until 4:30pm, Saturday 8:30am to 3:00pm and Sunday 9:00am to 2:00pm.

You can call our office and leave a message on our company voicemail. Your call will be returned as promptly as possible.
Cremation times vary based on the weight of your pet. Typically, the time period for an average cremation is 2 to 3 hours.
Yes, many families decide to stay and witness the entire cremation process. You and your family are welcome to use our family viewing area which has a window that looks directly into the cremation area. There is an additional charge to use the viewing suite. *Please note, viewings are available by scheduled appointment only.
We partner with many veterinarian clinics in our local area. Those clinics typically call us on your behalf to arrange for your pet’s cremation. If your preferred vet clinic does not use our services on a regular basis, we are still able to pick up at that clinic. Please notify your vet office that you are using our facility then call our office for pricing and assistance with the arrangements. We also offer pickup at your home. Please contact our office for home pickup pricing and details.
We offer services for all large dog breeds, but other large animals are case dependent. Please call our office to discuss options.
What types of pets can be cremated at your facility? A. No pet is too small to be cremated at our facility, however, for any pet over 300 lbs, please call our office to discuss your specific needs. *Please note, we do not offer equine services.